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How to Win Friends and Influence People

I was having dinner last night with a friend, who recently became Director of Operations for his company. We were discussing how he is navigating the waters, and he relayed a few of his techniques for dealing with “push-back” – that behavioral characteristic displayed by business-persons when confronted with something or someone that is challenging the status quo (usually a status quo in which they are heavily invested). Continue reading How to Win Friends and Influence People…

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