Twitter – I like you. Really. But enough with the completely unstable platform already, ok? You have the money and buzz to get whatever is necessary to stabilize your service. Simply creating a new "Service is down" page ain’t cutting it.
Someone else will figure out how to replace you if you don’t get this right very soon. Are you really off-line, like the 404 message indicates? Or is your load balancing solution giving up the ghost?
Whatever the issues, they’ve been going on for so long that you’re now on the receiving end of the dreaded Open Letter to Twitter. I want you guys to succeed, so please get your shit together.