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Glue Conference Ticket Giveaway

Win a Ticket to Glue Conference 2011

Do you want to attend Glue Conference 2011 in Denver but either don’t have the budget or simply haven’t yet registered?

 

Here’s your chance to win a pass to the full conference, including all the keynotes, sessions, and evening reception.  Glue brings together the deep thinkers – designers, engineers, architects, founders – in the cloud computing + development space, allowing you to gain critical insight into your own business in a compressed timeframe – it’s two full days of awesome.

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Glue Conference 2009

The inaugural Glue Conference was held this week & it was, as expected, fantastic.

When I saw Eric last November at Defrag, he told me he was starting another conference.  My one sentence response was ‘let me know how I can help’.  He promised he would.

Fast forward a few months and there I was at Glue as both a sponsor and panel moderator.  From a business perspective, it was time & money well spent, as I had the opportunity to meet & socialize with some truly amazing technologists & entrepreneurs.   The venue at the Hyatt is very well suited for conferences, and in the heart of downtown Denver, is easily accessible via taxi & light rail.

I’ll leave the deep analysis to others for now, but I do want to share with you the quote I left for Eric on the post-conference survey.  I think it speaks for itself:

"What an amazing group of people. Where else could I have had a one-on-one conversation with Bob Frankston while Mitch Kapor was standing less than 20 feet away, after having had drinks the evening before with a group that included an America’s Cup winner (hey T.A.!)."

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How to Win Friends and Influence People

I was having dinner last night with a friend, who recently became Director of Operations for his company. We were discussing how he is navigating the waters, and he relayed a few of his techniques for dealing with “push-back” – that behavioral characteristic displayed by business-persons when confronted with something or someone that is challenging the status quo (usually a status quo in which they are heavily invested). Continue Reading

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Customer Service

Seth Godin is riffing on customer service this morning & mentioned this from Joel, who runs Fog Creek Software. I became so engaged with what Joel is saying that I wanted to link to it here:

http://www.joelonsoftware.com/articles/customerservice.html

Good stuff, and I’m pleased to report that Freepository is already doing most of this (and from this point forward will do all of it)

Thanks, Joel (and Seth too…)